Product Exchange or Return:
Devon-Aire contracts with retailers across the country to both sell our line and handle return issues that may arise. Any product you have questions or concerns should be addressed to the original seller of the item as soon as possible. Our authorized retailers are able quite knowledgeable and will be able to help you determine the heart of the issue and the best solution for your individual concerns. Please reach out to them as soon as you have any question. They will be happy to help.
We offer a limited warranty against defects in materials or manufacturing for up to one year from date of purchase with “normal wear and proper care”. (conditions of the sale may affect this warranty) All returns must be made to the place of purchase for review – original receipt required. Warranty does not apply to second hand or after market purchases. Items subject to abusive wear and tear or modifications made to the footwear will void warranty.
We offer a limited warranty against defects in materials or manufacturing of up to six months from the date of purchase with normal wear and proper care. (conditions of the sale may affect this warranty) All returns must be made to the place of purchase for review - original receipt required. Care for each of our clothing items is printed on the care label inside every item of Devon-Aire clothing. If you are uncertain about the care procedures please contact Devon-Aire for instructions before attempting to clean. Modifications and alterations made to the garment may void the warranty.
Read the specific care label on your clothing before attempting to clean your product.
Always keep your receipt in case of questions for returns or warranty matters.
Confirm shipment per your terms and conditions to proceed.
We only collect personal information from you when you: (1) register on the Site; (2) complete a survey; (3) contact us; and (4) order products and services. This personal information may be collected from you during either online or off-line transactions or contact with us.
As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data.
Access to Information You Provide to Us
Use of Information
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the Site; (3) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect the security or integrity of the Site and our business.
Disclosure of Information
We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors.
We do not direct the Site to, nor do we knowingly collect any personal information from, children under thirteen.
Third Party Websites
Devon-Aire is working to improve this site. We are proud to present our line in these fine tack shops in hundreds of locations world-wide to better serve you.
Please click on the map to find locations near you.
40 Years and Counting All success stories start with a dream, and Devon-Aire is no different, although our beginnings were almost accidental in nature. Some thirty years ago there was a young girl who loved horses and riding, but had a hard time finding riding clothes to fit her thin frame. It just so happened that her grandmother was a seamstress for Geoffrey Beene in New York City, so naturally Grandma made her a pair of riding breeches and the rest, as they say, is history. A steady request for these breeches for friends of this young rider soon led to the birth of America’s favorite brand of English riding apparel. To this day Devon-Aire remains true to the philosophy on which it was founded: high-quality riding clothes and footwear that are affordable on a family budget. In fact, family is central to everything Devon-Aire stands for… in an era of big business impersonality, Devon-Aire is still family owned and operated, with family members pitching in for everything from product development, design, production to distribution. From our family to yours… thank you for wearing Devon-Aire!